Vacancy: B2B Sales Coordinator (Fixed Term)
Come and join our award-winning B2B team!
We have an opportunity for a 12-month Fixed Term Contract to work as a B2B Sales Co-ordinator in our Business Hub based next to Gunwharf Quays, Portsmouth. You will manage and support the day-to-day requirements of B2B customers.
We’re looking for someone who possesses great customer service skills and can be proactive with customer contact to increase B2B activity.
Portsmouth Gunwharf Head Office
Fixed Term Contract
Key elements of the role are:
- Manage day-to-day relationships with B2B customers and respond to incoming calls and e-mails
- Create and manage all other B2B bookings and amendments as requested by customers
- Manage Dangerous Goods bookings in line with MCA regulations
- Provide management reporting and data when required
- Maintain excellent customer relationships to retain and grow customer accounts through detailed analysis
- Support key stakeholders and customers in times when there is a disruption to service
- Deliver annual freight and coach forward bookings to a large database
- Update and manage customer data through the CRM and in house Carus booking system
- Engage in project work to support the company to achieve its goals
